• Application Deadline:
• Position: Agency and Channels Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Edo




• City Benin




• Job Field Engineering / Technical 
  
  

JOB DESCRIPTION

• Provide first-level support to all Agency Channels on technical and financial concerns.


• Track the agency channel's revenue collection and sales performance within all BEDC franchise states.


• Facilitate resolution Of technical and transaction-related issues across all agency channel platforms with Backend.


• Monitor and manage all agency collection-based wallets to ensure adequate funding.


• Monitor dailv uptime across all agency channels to ensure operational continuity.


• Prepare and submit daily, weekly, and monthly performance reports to the line manager.


• Ensure compliance to all company polies and procedures.


• Perform any other duties assigned by the Line Supervisor(s) to support departmental objectives.

REQUIREMENTS:

• BEng/ BSc/HND in Social Sciences, Engineering, and Analytical Sciences.


• Minimum of 2-3 years Of experience in the role Or related roles.


• Strong understanding of payment systems, wallets, API integrations, and reconciliation processes.


• Excellent analytical and problem-solving abilities.


• Strong data interpretation and reporting skills (Microsoft Office tools, Power Bl, SQL).


• Strong communication and stakeholder management skills.