Job Description
Job Brief
- We are seeking a highly motivated and experienced Housekeeping Supervisor to oversee our cleaning staff and ensure our facilities are clean, presentable, and welcoming to our guests.
- The ideal candidate will have a keen attention to detail, strong leadership skills, and the ability to motivate and manage a team of housekeepers.
Responsibilities
- Supervise and train housekeeping staff, including scheduling and assigning tasks.
- Ensure all rooms and common areas are cleaned and maintained to high standards.
- Develop and implement cleaning procedures and protocols.
- Conduct quality control checks to ensure work meets established standards.
- Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
- Resolve customer complaints related to housekeeping services.
- Address maintenance issues and report to the maintenance department.
- Monitor and ensure compliance with occupational health and safety standards.
- Perform administrative tasks such as timecards, attendance, and payroll.
- Collaborate with other departments to ensure facilities are maintained to high standards.
Qualifications
- Minimum qualification of HND / BSc in Hotel & Catering Management, Accountancy, Social Sciences or related field of study.
- High School Diploma or equivalent required, additional education or training in hospitality or housekeeping is a plus.
Experience:
- Candidates for the advertised positions will require cognate experience of five (5) years and above with extensive experience working in quality hotels.
- Applicants must be computer literate, have excellent communication skills and of good personality.
Requirements:
- Proven work experience as a Housekeeping Supervisor or similar role
- In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures
- Strong leadership, organizational, and communication skills
- Excellent time management and multitasking abilities
- Ability to work independently and as part of a team
- Knowledge of health and safety regulations and practices.
Remuneration
Salary is attractive and commensurate with experience.