We are looking for a Social media handler / Customer care who will manage our social media account for effective optimization of our product and services.
Responsibilities
Receive incoming calls,handle customers inquiries, complaints and feedbacks via social media accounts.
Design and implement social media strategy to align with business goals
Oversee trending posts on social media account and designs.
Taking pictures and videos of products and services.
Requirements
1-2 years proven experience as a customer service / Social media manager.
Excellent communication, interpersonal and problem-solving skills.
Proficiency in Computer Usage.
Must be internet savy
Must live around Toll gate, Lead city university & its environment.