• Application Deadline:
• Position: Social Media Officer/Customer Service Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Customer Care  , Media / Advertising / Branding 
  

We are seeking a young smart female Realtor with experience in Social Media management and Customer support for a full-time role in managing our Social Media and Customer Support towards optimizing our products and services of our Real Estate company. 

RESPONSIBILITIES

• Greet guests and provide them with superb customer service


• Manage posting and response of our social media pages


• Ensure adequate engagement of our audience online


• Curate engaging contents to align with business goals 


• Answer all client incoming calls, reroute phone calls or take down messages where necessary


• Work closely with the accountant to follow up with our clients' and Realtors' comply with their plans


• Accept all letters and packages, and distribute them to their appropriate departments


• Monitor, organize and forward emails


• Maintain records and files


• Prepare outgoing mail by drafting correspondence, securing parcels etc


• Keep updated records and files


• Take up other duties as assigned (travel arrangements, schedules, training etc)


• Manage clients' transactions with the company - subscriptions, payment plans, follow-up mails and calls on payment

JOB REQUIREMENTS

• Candidate should possess Bachelor Degree or HND in Communications related discipline


• Must reside within Abijo GRA to Eleko Lekki-Epe axis and accommodation available


• Proven customer support experience and experience as a Social Media Manager


• Superb written and verbal communication skills


• Proficient in English (oral and written)


• Excellent knowledge of MS Office (especially Excel and Word)


• An experience in a Real Estate firm is a plus 

BENEFITS

• Opportunities for growth and development 


• Salary, Commission and Incentives