• Application Deadline: Sat, 30 Nov 2024 00:00:00 GMT
• Position: IT Support Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• City Ikeja




• Job Field ICT / Computer 
  
  

Job Summary

• The IT Support Officer is responsible for maintaining and troubleshooting the organization's IT systems, ensuring the efficient operation of all IT equipment, and providing technical support across company branches.


• This job description outlines the primary responsibilities and qualifications required for the IT Support Officer role.

Tasks and Responsibilities

• Configure desktop and laptop operating systems.


• Diagnose and fix PC malfunctions on a daily basis.


• Ensure efficient operation of all IT equipment.


• Diagnose and resolve network connectivity and software-related issues before the close of business daily.


• Perform systematic troubleshooting of PCs and system networking (LAN and WAN) weekly, with reports submitted before close of work on Saturdays.


• Configure and manage webmail facilities, ensuring updates are completed in the first week of every month.


• Perform PC cloud backup and synchronization daily.


• Manage the company’s cloud accounting software, including installation, configuration, and maintenance of hardware, software, system networks, printers, and scanners.


• Provide technical support across company branches physically and virtually as needed.

Educational Qualifications and Experience

• Possess a B.Sc or HND in Computer Science or a related field.


• Have a minimum of three years of relevant work experience.

Person Specification:

• Proficiency in the use of Microsoft Excel.


• Accuracy and speed in task execution.


• Strong communication skills.


• Analytical and problem-solving skills.


• Good interpersonal skills.