• Application Deadline:
• Position: IT Officer (Consultant)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field ICT / Computer 
  
  

Background

• Navanti has a need for an Information Technology (IT) Officer to support our USAID/Nigeria Monitoring, Learning, and Evaluation (MEL) Support Activity Team in Abuja, Nigeria. This program assists USAID/Nigeria in advancing its broader organizational learning and development efforts.


• This program will further strengthen the mission's capacity and performance in programmatic monitoring, evaluation, learning, collaborating, and adapting.


• The MEL Support Activity will closely align with USAID/Nigeria's Country Development Cooperation Strategy (CDCS) and provide a broad range of specialized technical assistance, training, data gathering and analysis, field-based monitoring, evaluations and assessments, facilitation of organizational learning and adaptation initiatives, and short-term technical assistance.

Principal Duties and Responsibilities (Essential Functions)

• Manage information technology and computer systems.


• Plan, organize, control, and evaluate IT and electronic data operations.


• Assess vendors and develop test strategies for new hardware and software.


• Troubleshoot hardware and software issues related to internal IT, including desktops, laptops, mobile phones, printers, scanners and servers.


• Implement and coordinate IT systems with HQ policy and procedures.


• Support HQ IT in ensuring security of data, network access, and backup systems.


• Install, configure and maintain computer hardware, software and networks including routers, switches, firewalls and VPNs.


• Act in alignment with user needs and system functionality to contribute to organizational policies.


• Identify problematic areas and implement strategic solutions in time.


• Audit systems and assess their outcomes.


• Design and layout of essential business materials (e.g., business cards, presentations).


• Manage timelines and prioritize workload and know when to ask for direction.


• Provide technical support for design and video-related efforts.


• Maintain organized content files and help to organize and archive existing files.


• Provide IT Support required for USAID activities.

Job Qualifications and Skills

• Excellent use of Microsoft and Google suite products required.


• High familiarity with and experience using/managing Apple Macintosh computers and Apple Operating Systems required.


• High familiarity with and experience using/managing Google and Apple cellular phones and Operating Systems required.


• Experience implementing and navigating multi-factor authentication (MFA) for computer equipment and device logins required.


• Excellent interpersonal and communications skills required.


• Demonstrated leadership, versatility, and integrity required.


• Strong analytical skills with attention to details required.


• Fluency in English required.


• Bachelor's Degree in IT or related field preferred.


• Experience working with USAID desirable.

Supervision:

• The IT Officer will report directly to the Senior Operations Manager.