Technical Assistant at Dove Consulting

Job Overview

Location
Lagos, Kogi
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
107596
Job Views
101

Job Description






Position Overview




  • The Technical Assistant will provide high-level support to the executive management team, ensuring the efficient execution of technical, operational, and administrative tasks.

  • The role requires a dynamic individual with strong project management, data analytics, and technical skills, including experience in graphic design or IT/cybersecurity.

  • The successful candidate will act as a bridge between management and various departments, ensuring the smooth implementation of projects, preparation of high-quality reports, and effective communication of technical concepts.



Key Responsibilities

Technical and Administrative Support:




  • Assist the executive team with technical and administrative tasks, ensuring timely and accurate execution.

  • Prepare reports, presentations, and proposals for internal and external stakeholders.

  • Coordinate and facilitate technical meetings, capturing minutes, and following up on action items.



Project Management:




  • Support the planning, execution, and monitoring of organizational projects.

  • Develop and maintain project documentation, including timelines, milestones, and deliverables.

  • Track project performance using appropriate tools and provide regular updates to management.



Data Analytics




  • Collect, analyze, and interpret data to provide insights that support decision-making.

  • Create dashboards and visual reports to communicate key metrics effectively.

  • Monitor trends and provide actionable recommendations to improve operational efficiency.



IT and Cybersecurity Support:




  • Assist in managing IT systems and ensuring cybersecurity measures are implemented effectively.

  • Monitor system performance and troubleshoot technical issues as needed.

  • Stay updated on emerging IT and cybersecurity trends to recommend enhancements.



Graphic Design




  • Create visual content, including graphics, infographics, and presentations, to support organizational communications.

  • Ensure all designs align with the company’s branding and communication standards.

  • Collaborate with teams to design materials for projects, campaigns, or events.



Process Improvement:




  • Identify opportunities for process optimization across departments.

  • Develop and implement solutions to improve efficiency and effectiveness.

  • Document workflows and provide recommendations for improvements.



Liaison and Communication:




  • Act as a liaison between the executive team and other departments or external partners.

  • Ensure timely communication and resolution of issues across teams.

  • Represent the management team in technical discussions or workshops when required.



Key Qualifications

Educational Qualification




  • Bachelor's Degree in a relevant field such as Computer Science, Engineering, Information Technology, Business Administration, or related disciplines.

  • Professional certifications in project management (e.g., PMP, PRINCE2), data analytics, graphic design, or IT/cybersecurity are a strong advantage.



Experience:




  • Minimum of 3-5 years of relevant experience in technical support, project management, data analysis, graphic design, or IT/cybersecurity.

  • Proven track record of managing multiple tasks and projects in a fast-paced environment.



Skills and Competencies:




  • Technical Skills: Proficiency in relevant tools and software, including project management tools (e.g., Microsoft Project, Trello), data analytics platforms (e.g., Excel, Power BI, Tableau), or graphic design tools (e.g., Adobe Suite).

  • Project Management: Strong ability to plan, execute, and monitor projects effectively.

  • Data Analytics: Excellent skills in data collection, interpretation, and visualization to drive business insights.

  • Graphic Design (if applicable): Creativity in developing professional visual content aligned with brand standards.

  • IT and Cybersecurity (if applicable): Knowledge of IT systems, network management, and cybersecurity protocols.

  • Communication: Strong written and verbal communication skills to effectively convey technical information to diverse audiences.

  • Problem-Solving: Analytical mindset to troubleshoot issues and develop innovative solutions.

  • Time Management: Ability to prioritize tasks and meet deadlines in a dynamic work environment.

  • Interpersonal Skills: Collaborative approach with excellent stakeholder management capabilities.



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