Job Description
Position Overview
- The Technical Assistant will provide high-level support to the executive management team, ensuring the efficient execution of technical, operational, and administrative tasks.
- The role requires a dynamic individual with strong project management, data analytics, and technical skills, including experience in graphic design or IT/cybersecurity.
- The successful candidate will act as a bridge between management and various departments, ensuring the smooth implementation of projects, preparation of high-quality reports, and effective communication of technical concepts.
Key Responsibilities
Technical and Administrative Support:
- Assist the executive team with technical and administrative tasks, ensuring timely and accurate execution.
- Prepare reports, presentations, and proposals for internal and external stakeholders.
- Coordinate and facilitate technical meetings, capturing minutes, and following up on action items.
Project Management:
- Support the planning, execution, and monitoring of organizational projects.
- Develop and maintain project documentation, including timelines, milestones, and deliverables.
- Track project performance using appropriate tools and provide regular updates to management.
Data Analytics
- Collect, analyze, and interpret data to provide insights that support decision-making.
- Create dashboards and visual reports to communicate key metrics effectively.
- Monitor trends and provide actionable recommendations to improve operational efficiency.
IT and Cybersecurity Support:
- Assist in managing IT systems and ensuring cybersecurity measures are implemented effectively.
- Monitor system performance and troubleshoot technical issues as needed.
- Stay updated on emerging IT and cybersecurity trends to recommend enhancements.
Graphic Design
- Create visual content, including graphics, infographics, and presentations, to support organizational communications.
- Ensure all designs align with the company’s branding and communication standards.
- Collaborate with teams to design materials for projects, campaigns, or events.
Process Improvement:
- Identify opportunities for process optimization across departments.
- Develop and implement solutions to improve efficiency and effectiveness.
- Document workflows and provide recommendations for improvements.
Liaison and Communication:
- Act as a liaison between the executive team and other departments or external partners.
- Ensure timely communication and resolution of issues across teams.
- Represent the management team in technical discussions or workshops when required.
Key Qualifications
Educational Qualification
- Bachelor's Degree in a relevant field such as Computer Science, Engineering, Information Technology, Business Administration, or related disciplines.
- Professional certifications in project management (e.g., PMP, PRINCE2), data analytics, graphic design, or IT/cybersecurity are a strong advantage.
Experience:
- Minimum of 3-5 years of relevant experience in technical support, project management, data analysis, graphic design, or IT/cybersecurity.
- Proven track record of managing multiple tasks and projects in a fast-paced environment.
Skills and Competencies:
- Technical Skills: Proficiency in relevant tools and software, including project management tools (e.g., Microsoft Project, Trello), data analytics platforms (e.g., Excel, Power BI, Tableau), or graphic design tools (e.g., Adobe Suite).
- Project Management: Strong ability to plan, execute, and monitor projects effectively.
- Data Analytics: Excellent skills in data collection, interpretation, and visualization to drive business insights.
- Graphic Design (if applicable): Creativity in developing professional visual content aligned with brand standards.
- IT and Cybersecurity (if applicable): Knowledge of IT systems, network management, and cybersecurity protocols.
- Communication: Strong written and verbal communication skills to effectively convey technical information to diverse audiences.
- Problem-Solving: Analytical mindset to troubleshoot issues and develop innovative solutions.
- Time Management: Ability to prioritize tasks and meet deadlines in a dynamic work environment.
- Interpersonal Skills: Collaborative approach with excellent stakeholder management capabilities.