Gathering and analyzing client requirements to design and implement complex CRM solutions using Microsoft Dynamics 365 and Power Platform.
Curating and brainstorming approaches to a requirement when needed.
Meticulously understanding the requirements with respect the solutions offered by CRM’s OOB components and those that need extensions like code.
Estimating for the efforts around multiple approaches and narrating & quantifying the pros & cons with respect to such implementations.
Developing and customizing various CRM components such as entities, forms, workflows, plugins, reports, dashboards
Implement integrations with external systems.
Be involved in development using CRM SDK, C#, ASP.NET, SQL Database, ADO.NET
Writing clean and efficient code using programming languages such as C# and JavaScript while adhering to coding standards and best practices.
Debugging and troubleshooting issues in the CRM system and providing timely resolution to ensure high system availability and performance.
Collaborating with project managers, business analysts, testing teams, and other stakeholders to ensure successful project delivery on time and within budget.
Calculating and raising such concerns in timely manner which might intervene the timely delivery of the deliverable.
Providing technical guidance and mentorship to junior developers and team members to enhance their skills and knowledge in CRM development.
What we are looking for:
Candidate should possess a Bachelor's Degree
5+ years of relevant working experience
Understand fully what Microsoft’s Modules like Sales, Customer Service, Marketing have to offer out of the box before needing any extended customization.
Be able to timely communicate statuses and concerns down and up the responsibility hierarchy so as to ensure smoother delivery of the requirement.
Be able to build D365 CE entities, forms, workflows, dashboards and reports
Be able to develop plug-ins using C# and to code UI logic in JavaScript
Be able to build and release solutions
Be able to write technical documentation in clear and understandable way
Banking experience is preferable
Optionally develop Web resource, PowerApp apps and PowerBI reports