Teller at Prodigy Microfinance Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
112054
Job Views
60

Job Description

  • Application Deadline:
  • Position: Teller


  • Job Type Full Time


  • Qualification OND


  • Experience


  • Location Lagos



  • Job Field Banking 









Job Description




  • Our bank tellers do more than handle money; they establish and nurture relationships with our valued customers.

  • We’re industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail.

  • To continue this tradition of superior service and accountability, we’re looking for a qualified bank teller to join our team.

  • The ideal candidate will have experience with banking processes, money management, and customer service.

  • First and foremost, this person must be trustworthy and precise so that our reputation as a trusted bank is reinforced in the community.



Objectives of this Role




  • Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner

  • Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities

  • Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols

  • Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed



Responsibilities




  • Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts

  • Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed

  • Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller

  • Track, record, report, and store transactional information and special requests

  • Provide a high level of customer service, offering answers and assistance with a smile.



Required Skills and Qualifications




  • High School Diploma or equivalent

  • Basic math and computer skills

  • Cash-handling experience

  • Excellent communication, customer-service, and time-management skills

  • Ability to pass a background check

  • Strong dedication to accuracy and efficiency.



Preferred skills and qualifications:




  • OND Accounting.



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