Senior Store Supervisor - Port Harcourt at JMG

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
112445
Job Views
24

Job Description






We are seeking a highly experienced Senior Store Supervisor who would play a pivotal role in ensuring the efficient and effective functioning of the store. This position involves overseeing daily operations, managing staff, and maintaining a high level of customer satisfaction.




  • Supervise and lead store staff, providing guidance and support to achieve operational excellence.

  • Oversee day-to-day store operations to ensure smooth and efficient processes.

  • Monitor inventory levels, coordinate restocking activities, and manage stock rotation.

  • Maintain a high standard of customer service by addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.

  • Train and motivate staff to deliver exceptional customer service.

  • Collaborate with the visual merchandising team to ensure attractive and appealing store displays.

  • Implement and monitor key performance indicators (KPIs) to measure store performance.

  • Analyze sales data and develop strategies to improve overall store profitability.

  • Conduct regular training sessions for staff to enhance product knowledge and customer service skills.

  • nsure adherence to company policies, procedures, and safety guidelines.



Requirement




  • Bachelor’s degree in business administration or relevant field.

  • Proven experience in store, with a minimum of 5 years in a supervisory role.

  • Strong leadership and interpersonal skills.

  • Excellent communication and organizational abilities.

  •  Knowledge of inventory management and merchandising techniques



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