Ideal candidate would be responsible to drive the branch's Growth, Profitability, Sales, Service and Personnel Management in line with assigned Budget.
Responsibilities
Responsible for the teams Sales/Service plan.
Ensure the branch ambience is in line with the Bank's standard
Oversee branch meetings
Review and recommend loans for approval
Manage loan portfolio.
Ensure the branch has adequate work tools.
Ensure efficient and timely service delivery at all touchpoints in line with the bank’s service grid.
Drives branch budget.
Periodic review of direct reports
Prepare and present branch performance
Conduct business premises spot check
Regular environmental scanning to identify business opportunities.
Ensure collaboration amongst all units of the branch.
Customer engagement (Physical and Virtual).
Requirements
Candidates should possess a B.Sc Degree
At least 6 years’ experience in sales, customer service, including at least 1 year in a supervisory role.
Strong Credit/Financial Analysis Skills
Understanding of lending regulations.
In-depth knowledge of retail policies, procedures, and branch operations.