• Application Deadline: Thu, 30 Jan 2025 00:00:00 GMT
• Position: Technical Support Intern



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Lagos




• City Ikeja




• Job Field ICT / Computer  , Internships / Volunteering 
  
  




• Salary Range ₦50,000 - ₦100,000/month
  
  

Job Description:

As a Technical Support Intern, you will play a crucial role in assisting the Technical Support team with diagnosing and resolving technical issues while ensuring customer satisfaction. This internship provides an excellent opportunity to gain hands-on experience in the ICT industry.

Key Responsibilities:

• Assist in troubleshooting and resolving hardware, software, and network-related issues.


• Provide technical support to clients via phone, email, or in-person.


• Help install, configure, and maintain ICT equipment and software.


• Document technical issues and their resolutions for future reference.


• Support the team in conducting routine system maintenance and updates.


• Collaborate with other departments to ensure seamless technical operations.


• Stay updated on the latest ICT trends and products.

Qualifications:

• A degree in Computer Science, Information Technology, or a related field (recent graduates or those in NYSC are welcome to apply).


• Basic knowledge of computer hardware, software, and networking.


• Strong problem-solving and analytical skills.


• Excellent communication and interpersonal skills.


• Proficiency in Microsoft Office Suite and other relevant tools.


• A proactive attitude and eagerness to learn.

What We Offer:

• Hands-on experience in ICT technical support.


• Opportunities to develop your skills and grow professionally.


• A supportive and collaborative work environment.