• Application Deadline: Sat, 18 Jan 2025 00:00:00 GMT
• Position: ICT Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Enugu




• Job Field ICT / Computer 
  
  

Responsibilities

• Devise systems to support the implementation of strategies set by the Head of ICT.


• Keep computer systems running smoothly and ensure users get the maximum benefit from them


• Install and configure computer hardware operating systems and applications


• Monitor and maintain computer systems and networks


• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues


• Troubleshoot system and network problems, diagnosing and solving hardware or software faults


• Replace parts as required


• Provide support, including procedural documentation and relevant reports


• Follow diagrams and written instructions to repair a fault or set up a system


• Support the roll-out of new applications


• Set up new users' accounts and profiles and deal with password issues


• Respond within agreed time limits to call-outs


• Work continuously on a task until completion (or referral to third parties, if appropriate)


• Prioritise and manage many open cases at one time


• Rapidly establish a good working relationship with customers and other professionals, such as software developers


• Test and evaluate new technology


• Conduct electrical safety checks on computer equipment.

Requirements

The candidate must possess the following:

• Minimum of First Degree or its equivalent in Computer Sciences or related field.


• Minimum of 2 years’ post-NYSC experience in a relavant role.


• Good knowledge of Computer Hardware and Software installation, Networking and troubleshooting.


• 1-2 years experience in LAN, WLAN installation, and other computer networking.


• Exceptional Interpersonal and Communication Skills.


• Knowledge of Graphics design, Programming, etc. will be an advantage.