IT Admin - Kaduna at Olam Agri

Job Overview

Location
Lagos, Kaduna
Job Type
Full Time
Date Posted
1 month ago

Additional Details

Job ID
113164
Job Views
47

Job Description






Position Overview



The Regional IT Administrator is responsible for managing and overseeing the IT infrastructure and operations within a designated region, ensuring optimal performance, security, and reliability of all IT systems and services. This role requires a well-rounded individual with a deep understanding of IT systems, excellent problem-solving skills, and the ability to work in a fast-paced environment.



Key Responsibilities



IT Infrastructure Management




  • Oversee the installation, configuration, and maintenance of hardware and software.

  • Ensure reliable network performance, including monitoring and troubleshooting network issues.

  • Implement and manage Servers, firewall, antivirus, and other security measures to protect IT infrastructure.



User Support and Training




  • Provide technical support to end-users, resolving hardware and software issues promptly.

  • Conduct training sessions to educate staff on IT policies, procedures, and best practices.

  • Maintain a helpdesk system, tracking and managing support requests efficiently.



Job Description



Continuous Improvement




  • Stay abreast of the latest IT trends and technologies, evaluating their potential impact on the organization.

  • Identify opportunities for process improvements and implement innovative solutions.

  • Conduct regular audits and assessments of IT systems to identify and mitigate risks.



Policy and Compliance




  • Develop and enforce IT policies and procedures to ensure compliance with industry standards and regulations.

  • Ensure data privacy and protection in accordance with applicable laws and regulations.

  • Collaborate with legal and compliance teams to address any IT-related legal matters.



Requirements



Education and Experience




  • Bachelor’s degree in information technology, Computer Science, or a related field.

  • Minimum of 5 years of experience in IT administration, with at least 3 years in a regional or similar role.

  • Proven experience in managing IT infrastructure and support services.

  • In-depth knowledge of network protocols, systems, and administration.



Technical Skills




  • Proficiency in managing servers and Network devices.

  • Experience with IT security tools and best practices.

  • Familiarity with helpdesk and project management software.



Soft Skills




  • Excellent problem-solving and analytical skills.

  • Strong communication and interpersonal skills.

  • Ability to work independently and as part of a team.

  • Exceptional organizational and time management abilities.



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