Job Description
Role Overview
The Pastry Manager push for sales and oversee pastry section’s (and bake-off shops’) operations and activities.
Responsibilities
- Ensure that the restaurants revenue, profitability and quality goals are met
- Ensure efficient restaurant operation as well as maintain high production, productivity, quality and customer-service standard
- Implement appropriate strategies to resolve trends and improve sales
- Audit inventory levels to ensure product availability and order products as necessary. There should not be a stock -out of items both raw material and finished goods
- Follow company policies and procedures regarding the handling of cash, property, product and equipment and food Safety
- Ensure the cashflow and the budget of the outlet is prepared and managed efficiently.
- Maintain and develop existing and new customers by engaging in neighborhood marketing and excellent customer relationship management
- Training, managing and supervision of staff to function optimally in line with set standards
- Supply of high-quality material and ensuring no stock out is recorded for both raw and finished goods
- Monitor and report on market & competitors’ activities & provide relevant information for management decision
- Contact potential customer to understand & quantify their requirement & budget, sell advantage of company’s products
- Respond promptly to and follow up business enquiries by mails, telephone and personal visits
- Develop and deliver the business plans through research and surveys
- Formulate market analysis and deliver accurate business reports
Required
- A graduate with 2 to 3 years restaurants/Sales/Marketing Experience
- Leadership quality
- Basic Accounting knowledge
- Marketing skills
- Proven experience in Restaurants sales or related field.
- Results-oriented with a track record of meeting or exceeding sales targets