Job Description
Job Summary
- We are seeking a skilled and dedicated Home Appliances Technician to join our team.
- The successful candidate will be responsible for diagnosing, repairing, and maintaining various home appliances such as refrigerators, washers, dryers, ovens, microwaves, and dishwashers.
- This role requires strong technical skills, excellent customer service, and the ability to work independently in a fast-paced environment.
Key Responsibilities
- Diagnose and repair a wide range of home appliances including refrigerators, washers, dryers, ovens, microwaves, and dishwashers.
- Perform routine maintenance and service checks on appliances to ensure optimal performance.
- Identify and order necessary parts and equipment needed for repairs.
- Provide customers with accurate information on the status of their appliances and repair options.
- Ensure all repairs and maintenance are completed in compliance with company standards and safety regulations.
- Maintain accurate records of all service and repair work performed.
- Keep up-to-date with the latest advancements and technologies in home appliance repair.
- Offer exceptional customer service, addressing any concerns or questions customers may have regarding their appliances.
- Work collaboratively with other technicians and team members to ensure efficient workflow and customer satisfaction.
Required Experience / Qualifications / Skills
- Minimum qualification of SSCE, technical training or certification in appliance repair preferred.
- Proven experience as a home appliance technician or in a similar role.
- Strong knowledge of home appliances and their repair procedures.
- Proficiency in using diagnostic tools, multimeters, hand tools, and other equipment necessary for appliance repair.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Basic understanding of electrical and plumbing systems related to appliance installation and repair.
- Familiarity with various appliance brands and models.