• Application Deadline:
• Position: Customer Care Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Abuja , Lagos




• Job Field Customer Care 
  
  

Key Responsibilities

• Handle customer inquiries, concerns, and feedback through phone, email, or in-person communication.


• Maintain and improve customer satisfaction levels through effective communication.


• Accurately documenting customer interactions and updating relevant databases.


• Ensuring timely resolution of issues and checking customer satisfaction.

Key Skills

• Excellent communication skills: Ability to clearly explain information, actively listen to customer concerns, and maintain a professional demeanour


• Problem-solving abilities: Analyzing customer issues, identifying root causes, and finding effective solutions


• Preferably female for gender Balance.