Job Description
- Works with management to accurately document and report revenue and expenses while safe-guarding all hotel assets.
- A hotel account and control officer's responsibilities include monitoring and controlling costs, preparing budgets, and ensuring compliance with hotel policies. They may also manage audits, train staff, and provide reports to management.
Administrative Responsibilities
- Responsible for all quality control and compliance of the hotel
Cost control
- Monitor and control hotel costs
- Prepare and analyze budgets, forecasts
- Identify areas for cost savings
- Develop and implement cost control strategies
- Maintain accurate financial records
- Ensure compliance with internal policies and procedures
Staff management
- Train, and develop staff
- Set training programs and performance standards
- Create a positive work environment
- Provide training and guidance to staff on cost control
- Ensure staff compliance with internal policies and procedures
Budget management
- Maintain a proper budget for the hotel
- Ensure that expenses are under control and budget
- Monitor and report on budget performance
Inventory Control
- The Hotel Controller is responsible to reconcile daily requisitions received from all department heads.
- Spot checking inventories to ensure accuracy, compare system counts versus actual counts, and monitor expiration dates on expendable items and report to the Hotel Manager if any action is required.
- Responsible for external ordering of food, beverage and consumable items in collaboration with other entity heads.
- Maintaining proper system and physical inventories of:
- Food (dry, frozen, fresh, dairy, supplies)
- Bar (liquor, wine, beer, soft drinks, glass ware, bar supplies, equipment)
- Dining Room (table linens, cutlery, plate ware, glass ware, dining room supplies, equipment)
- Housekeeping (linens, towels, uniforms, amenities, housekeeping supplies, bottled water, equipment)
- Office supplies (paper ware, FPL printers/computers and office supplies)
- Boutique (for-sale items)
- Spa (supplies and equipment)
- Maintenance Supplies/Materials
- Review and reconcile invoices and purchase orders, Liaise with vendors and suppliers, and Provide regular reports to management.