Client Relationship Manager at IT Horizons Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
119307
Job Views
25

Job Description






Responsibilities




  • Directing strategy towards the profitable growth and operation of the company.

  • Represents the company externally to enhance and strengthen the company's profile and optimizes all business development opportunities.

  • Maintains a good level of understanding and knowledge of the Company's products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately.

  • Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (Key Performance Indicators)) in line with business objectives.

  • Achieve arowun and nit sares taraets bysuccessfully meeting set targets.

  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

  • Work with the Head of Sales & Marketing to ensure consistent lead generation.

  • Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.

  • Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

  • Maintains relationships with clients by providing support, information, and guidance; researching and recommendingreports anu realisa lorecasts lu your line manager

  • Collaborate with Technical team on sales technology initiatives.

  • Ensure correct usage of CRM and other sales applications.

  • Train and ensure adherence to sales process.

  • Contributes to team effort by accomplishing related results as needed

  • Ensure that all sales representative activities are in accordance with the guidelines of the Company's Code of Conduct.

  • Accomplishes marketing and organization mission by completing related results as needed.

  • Protects organization's value by keeping information confidential.



Requirements




  • University Degree in a relevant discipline.

  • Master's degree from a recognized University will be an advantage.

  • Membership of professional management associations will be an added advantage

  • Minimum of 5 years work experience in ICT/Telecoms or related industry,

  • Microsoft Office Specialist: Expert.



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