• Application Deadline: Thu, 13 Mar 2025 00:00:00 GMT
• Position: Quality Control Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 8 - 10 years



• Location Lagos




• Job Field Manufacturing 
  
  

We are looking for a highly diligent individual who specializes in quality to understand customer expectation and translate them into company quality norms. The individual will play a key role in outlining quality standards and developing quality control processes. The incumbent will ensure compliance to quality norms, policies, and procedures of the company. The objective is to cultivate a culture of consistent quality with zero defect in collaboration with all stakeholders by continually developing, planning and implementing quality systems & processes and training of plant personnel.

Strategic Effectiveness

• Develop, plan and implement quality systems to meet product safety standards in line with the required guidelines.


• Build control systems to comply with product safety requirements including PRPs. Design and deploy audit processes (factory, market, warehouse, etc.).


• Conducting root cause analysis for deviations. Develop and implement a corrective action plan where needed. Regularly review compliance status for all quality-related observations and lead the process of sharing views with all stakeholders for implementation/closure of the open audit points.


• Continuously improve quality awareness and standards including sensory evaluation of raw materials, intermediates, and finished goods.


• Closely interact with other functions including R&D, Production, and Procurement to effectively collaborate and seek their inputs on improvement/development of quality systems and processes.


• Setup, maintain and operate laboratory to meet all requirements of testing of incoming, in-process and finished goods consistently.


• Coordination with external laboratories and external calibration agencies for all other testing requirements.


• Support improvement programs on vendor quality.

Operational Effectiveness

• Develop and train the team to improve the effectiveness of the implementation of best practices in all areas of work.


• Identify learning needs of team members and personnel critical to products safety to enhance skills.


• Develop and maintain a motivated team.


• Plan and conduct training for all plant personnel on products safety and personal hygiene.


• Classify and process consumer feedback through interaction with customers and stakeholders.


• Advice immediate/short/long term action plan through the internal web-based systems to address customer issues promptly and maintain excellent customer satisfaction ratings.


• Assist in the investigation of quality-related matters, including coordination with other stakeholders and vendors.


• Review and report compliance status for identified risks.


• Report and track all business risk related to quality non-conformances and escalations.


• Report to all concerned stakeholders on business risk in this area.


• Liaison with statutory, regulatory and government agencies.


• Assist in commissioning and start-up of new projects and conduct IQ, OQ, PQ for new equipment installations.


• Validate quality aspects during scale-up trials including travel test and share trial reports to all stakeholders to ensure that all new products are developed and scaled up to meet quality norms.


• Develop new ways of working that would be cost-effective and be within the budget and quality requirements.


• Develop appropriate tracking mechanism to report progress on a daily/weekly/fortnightly /monthly/quarterly and annualized basis on outcomes of the implementation of quality plans.

Requirements

• 8-10 years of experience in cosmetics manufacturing


• A Degree in any related field.


• Thorough knowledge of cosmetics safety systems, GMP, GLP, auditing, compliance, training, basic regulatory knowledge.


• Excellent communication skills, strong analytical and problem-solving skills, assertiveness, negotiating capability.