Strategy and Process Improvement Officer at Eta-Zuma Group W/A Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
119464
Job Views
24

Job Description






Job Summary




  • The Strategy and Process Improvement Officer is responsible for identifying, analyzing, and implementing strategic and process enhancements to optimize organizational performance. 

  • This role involves collaborating with various departments to streamline workflows, improve efficiency, and support the achievement of strategic goals.



Key Responsibilities




  • Implement strategies to improve the efficiency and effectiveness of the organization’s business processes.

  • Identify and analyze process bottlenecks and recommend solutions.

  • Develop and maintain process maps, frameworks, communication models/procedures etc.

  • Create awareness and provide training to staff on new/improved strategies, processes, and systems of EZM and client companies.

  • Monitor and track the implementation of process improvements.

  • Create documents and briefing materials that clearly and succinctly communicate analysis results and recommendations to senior management and the executive team.

  • Assist in the strategy development process with a customer-focused orientation, effective communication, and emphasis on relationship management.

  • Employ strategic tools and frameworks, and a learning and evaluation approach to develop and assess options, ensure logical reasoning, and challenge assumptions.

  • Support the strategy implementation planning process

  • Support data analysis, including basic manipulation of quantitative and qualitative data and working with relevant officers to develop analytic insight on strategic and process performance.



Required Skills and Qualifications




  • Bachelor's Degree in Economics / Sciences / Engineering, or any of the Business / Social Sciences / Management Sciences discipline.

  • 3 years proven experience in strategy development, process improvement, or related field.

  • Competencies in governance and performance management.

  • Forecasting and budgeting.

  • Ability to handle goal setting, performance KPIs, performance measurement, quantitative and qualitative measurements.



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