Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
119716
Job Views
23

Job Description






Responsibilities




  • Source, screen, and recruit qualified drivers based on client requirements.

  • Conduct background checks, license verifications, and ensure all necessary documentation is in place.

  • Coordinate driver onboarding, training, and orientation programs.

  • Assign and deploy drivers to client locations as per service agreements.

  • Monitor driver performance and ensure adherence to company policies and safety regulations.

  • Track driver schedules, attendance, and ensure timely replacements when necessary.

  • Address any operational challenges, including driver complaints or incidents.

  • Maintain accurate records of driver assignments, payroll, and contract renewals.

  • Serve as the primary point of contact for clients regarding driver-related services.

  • Ensure client requirements are met by providing well-trained and reliable drivers.

  • Handle client concerns, feedback, and resolve issues promptly.

  • Maintain strong relationships with both drivers and clients to ensure seamless operations.

  • Keep records of licenses, insurance, and certifications for compliance purposes.

  • Prepare and submit regular reports on driver performance, operations, and challenges.



Required Skills & Qualifications




  • Bachelor's degree in Business Administration, Logistics, Transportation, or a related field.

  • Minimum of 3 years experience as an operation officer

  • Strong organizational, communication, and problem-solving skills.

  • Ability to multitask and work effectively.



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