Job Description
Duties and Responsibilities
- Answer, screen and forward Incoming calls promptly and professionally
- Take and relay message accurately
- Handle inquiries and provide accurate information regarding the organization
- Greet and welcome Visitor, Clients, Customers as they arrive
- Respond to visitor’s and client’s questions professionally and courteously
- Direct visitors to the appropriate office or department efficiently
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.).
- Maintain a positive and professional demeanor at all time
- Receive, sort and disturb incoming mail and packages
- Organise and schedule meetings, including booking of meeting rooms and arranging necessary equipment
- Maintain visitors log and issues visitor badges as needed
- Monitor inventory of office supplies and place order when necessary
- Ensure Reception area and meeting rooms are well stocked with necessary supplies
- Stay updated on organizational policies, procedures, and service to provide accurate information to visitors and clients