Floor Manager at TeamAce Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
119779
Job Views
23

Job Description






Job Summary



As the Floor Manager, you will be responsible for overseeing daily operations, ensuring exceptional guest experiences, and maintaining high service standards. Your role includes supervising staff, coordinating activities, managing customer interactions, and ensuring seamless service delivery. You will play a key role in maintaining operational efficiency, handling guest concerns, and driving overall business performance.



Responsibilities




  • Supervise and coordinate front-line staff.

  • Ensure excellent customer service and address complaints.

  • Monitor inventory and manage stock levels.

  • Oversee daily cash handling and sales transactions.

  • Undertaking any other assignment or service as may be required by the Club Manager from time to time



Requirements




  • Bachelor’s degree or diploma in Hospitality Management, Business Administration, or a related field.

  • Minimum of 3 years of experience in a supervisory role within the hospitality industry.

  • Knowledge of hospitality software and POS systems is an advantage.



Salary




  • NGN200,000 – NGN300,000



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