Restaurant Supervisor. at High Caliber Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
119833
Job Views
23

Job Description






Job Summary:




  • Supervise and coordinate the activities of restaurant staff to ensure excellent customer service, maintain high-quality food and beverage standards, and achieve business objectives.



Key Responsibilities:




  • Staff Supervision: Supervise restaurant staff, including servers, waiters, bartenders, hosts/hostesses, and kitchen staff.

  • Customer Service: Ensure excellent customer service, responding to customer complaints and resolving issues promptly.

  • Food and Beverage Quality: Maintain high-quality food and beverage standards, ensuring consistency and presentation.

  • Inventory Management: Assist with inventory management, including ordering supplies and managing stock levels.

  • Cash Handling: Manage cash handling procedures, including handling customer payments and operating a point-of-sale system.

  • Restaurant Maintenance: Ensure the restaurant is clean, safe, and well-maintained, including coordinating repairs and maintenance.

  • Team Collaboration: Collaborate with other supervisors and management staff to achieve business objectives and improve restaurant operations.



Required Skills:




  • Strong leadership skills, with ability to motivate and supervise staff.

  • Excellent customer service skills, with ability to respond to customer complaints and resolve issues.

  • Good communication and interpersonal skills, with ability to interact with staff, customers, and management.

  • Ability to manage time effectively, prioritizing tasks and ensuring efficient restaurant operations.

  • High level of attention to detail, ensuring accuracy and quality in food and beverage preparation and presentation.



Education and Qualification:




  • High School Diploma: High school diploma or equivalent required.

  • Restaurant Experience: 2+ years of experience in the restaurant industry, preferably in a supervisory or management role.



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