• Application Deadline:
• Position: IT Support Specialist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field
  
  

Job Summary

• We are seeking a highly skilled and experienced IT Support Specialist to join our team in Abuja. 


• The successful candidate will provide technical support and assistance to our employees, ensuring that all IT systems and equipment are functioning properly.

Key Responsibilities

• Provide technical support and assistance to employees via phone, email, and in-person


• Troubleshoot and resolve hardware and software issues


• Install, configure, and maintain computer hardware, software, and peripherals


• Set up and configure user accounts, email, and other network services


• Monitor and maintain network security and performance


• Document and track all technical issues and resolutions


• Collaborate with other IT team members to resolve complex technical issues


• Stay up-to-date with the latest technologies and trends in IT support.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field


• 2 years of experience in IT support or a related field


• Proficiency in Windows, Microsoft Office, and other productivity software


• Strong troubleshooting and problem-solving skills


• Excellent communication and interpersonal skills


• Ability to work independently and as part of a team


• Strong analytical and organizational skills.

Preferred Qualifications:

• CompTIA A+ or other relevant certifications


• Experience with IT service management tools (e.g. ServiceNow)


• Knowledge of network protocols and architectures


• Experience with cloud-based technologies (e.g. Azure, AWS).