Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 months ago

Additional Details

Job ID
122763
Job Views
57

Job Description






Job Duties




  • Interact with Customers and provide recommendation and suggestions to customers on the choice of drinks to have

  • Take orders for drinks from both waiters and customers 

  • Responsible for preparing drinks that will be served to customer 

  • Communicate with the guests and provide assistance with their queries.

  • Respond promptly to customers in a polite and professional fashion and ensure they are satisfied with the service 

  • Co-ordinate with the waiters, runner to ensure smooth operation and guest satisfaction

  • Understands and can communicate products and services available to the customer.

  • Arrange Drinks in a glasses in an attractive manner 

  • Demonstrate a thorough knowledge of the beverages and alcohol available for sale

  • Maintain and organizes all storage of liquor, Beer, Wine and consumables.

  • Ensures that proper liquor is ordered within BHC approved product list.

  • Responsible for serving drinks and wines according to the required serving and measurements 

  • Maintain all Dockets received and record all drinks served from the bar

  • Determine when a customer has had too much alcohol and if required refusing any further serving in a polite way

  • Perform tasks such as lifting and arrangement of crates and cartons

  • Monitor orders and prepare an inventory of the drinks required to replensih supplies 

  • Conducts monthly liquor, Beer, Wine, Glassware, bar service equipment and consumables inventory.

  • Comply with all the regulations of serving alcohol 

  • Prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipe.

  • Ensure that the glasses and the working area are clean always.

  • Adhere to grooming and appearance of standards consistently

  • Comply with all health, safety and hygiene standards and policies.

  • Communicate our loyalty solutions to customers and encourage them to join the platform.

  • Carry out stock taking exercise at the beginning and end of everyday and ensure a balance of stock

  • Perform other duties as directed by the supervisors, shop manager, GM or MD

  • Demonstrate a personal commitment to achieving the organization’s objectives

  • Be able to communicate well with people of all levels.

  • Report any issue of concern to Shop Managers.

  • Always be a team player and use initiative where and when necessary.



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