• Application Deadline:
• Position: E-Channels Transaction Monitoring Officer



• Job Type Full Time , Remote



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Nigeria




• Job Field ICT / Computer 
  
  

Duties & Responsibilities

The E-Channels Transaction Monitoring Officer will:

• Analyze E-Channel transactions and identify suspicious and unusual patterns and behaviors


• Ensure suspicious transactions are flagged for additional reviews, and liens are placed on fraudulent inflows.


• Contact customers to verify the authenticity of transactions using the enterprise’s applications and tools


• Investigate, identify and ensure fraudulent accounts are blocked or restricted from carrying out transactions.


• Monitor customers’ accounts and transactions to determine those with high fraud risks.


• Report suspicious outflows to beneficiary institutions and collaborate with external parties, including financial institutions and law enforcement agencies to salvage funds


• Communicate fraudulent outflows/inflows to the Fraud Investigation & Prosecution Team for detailed investigation.


• Prepare timely reports on fraudulent transactions and collaborate with other teams to ensure compliance with internal policies and regulatory requirements.

Qualifications

• Bachelor's degree in a relevant field (such as accounting, business administration, computer science, IT, information security, economics). Relevant accounting or security certifications such as ACA, CFE, Security+ is an added advantage.

Experience

• 3-5 years experience in transaction monitoring,customer service, fraud investigation or fraud examination with proficiency in using fraud detection software and tools in Banking, Finance, FMCG, Insurance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage.

Competencies

• Strong understanding of payment transaction trends and account statement analysis.


• An excellent team player, target driven, and highly motivated.


• Excellent analytical and problem-solving skills.


• Excellent understanding of transaction routing and processing.


• Strong verbal, speaking and written communication and interpersonal skills.


• Excellent time management skills


• Knowledge of banking or FinTech industry regulations or standards may be necessary.