The Assistant Manager – Sales Operations and Administration will support the sales team by ensuring smooth operational processes and administrative efficiency.
This role will be responsible for managing sales operations, analyzing data, and providing comprehensive administrative support to the sales function.
Key Responsibilities
Sales Process Management: Develop and implement streamlined sales processes to enhance efficiency and reduce operational delays.
Sales Data Analysis: Analyze sales data to identify trends, opportunities, and challenges, providing actionable insights to support strategic decision-making.
Sales Forecasting: Collaborate with the sales team to create accurate sales forecasts aligned with business goals.
Sales Performance Management: Track and report on key sales performance metrics, highlight areas for improvement, and drive corrective initiatives.
Sales Administration: Handle administrative tasks including order processing, contract management, and maintaining sales documentation.
Sales Enablement: Design and roll out tools, resources, and materials to equip the sales team to meet and exceed targets.
Cross-Functional Collaboration: Work closely with departments such as Marketing and Customer Service to ensure coordination and leverage sales opportunities.
Requirements
Education: Bachelor’s Degree or HND in Business Administration, Sales, Marketing, or a related field. Membership in a professional association is an added advantage.
Experience: 3 – 5 years of experience in sales operations, sales administration, or a related discipline.
Skills:
Strong analytical and problem-solving capabilities
Excellent communication and interpersonal skills
Ability to multitask and thrive in a fast-paced environment
Proficiency in CRM software and Microsoft Office tools
High attention to detail and organizational prowess