Tourism Manager at Club Concierge Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
124094
Job Views
114

Job Description






Role Overview




  • The Tourism Manager will be responsible for developing and implementing strategies to promote tourism, enhance visitor experiences, and grow the economic impact of travel to our destinations. 

  • This role involves close collaboration with marketing, commercial, government, and community stakeholders to position our company as a must-visit location.



Key Responsibilities

Tourism Strategy & Development:




  • Design and execute destination marketing and tourism development strategies.

  • Identify new tourism products, experiences, and services to meet market demand.

  • Lead the implementation of initiatives to grow visitor numbers, length of stay, and spend.



Partnerships & Stakeholder Engagement:




  • Build and maintain relationships with tourism boards, travel trade, local businesses, and government bodies.

  • Collaborate with hotels, tour operators, and event organizers to package and promote offerings.

  • Represent the organization at trade shows, tourism expos, and industry forums.



Market Research & Insights:




  • Monitor tourism trends, visitor behavior, and competitor destinations to inform strategy.

  • Analyze visitor data and campaign results to refine marketing and product development.

  • Conduct and present impact assessments and reports to stakeholders.



Experience & Product Development:




  • Work with local partners to co-create authentic, culturally rich, and sustainable visitor experiences.

  • Develop training programs or guidelines for local tourism providers to ensure service quality.

  • Support the development and promotion of festivals, events, and attractions.



Budgeting & Reporting:




  • Manage tourism budgets and ensure ROI on campaigns and initiatives.

  • Track KPIs such as visitor arrivals, satisfaction, and revenue impact.

  • Report progress and insights to senior management and stakeholders.



Qualifications




  • Master's Degree in Tourism Management, Hospitality, Marketing, or a related field.

  • 10+ years of experience in the travel, tourism, or hospitality industry, with at least 7years in a managerial role.

  • Strong understanding of tourism trends, digital marketing, and destination development.

  • Excellent stakeholder management and communication skills.

  • Proven project management and organizational abilities.

  • Passion for travel, culture, and sustainable tourism practices.



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