Tourism Manager at Club Concierge Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
124094
Job Views
25

Job Description






Role Overview




  • The Tourism Manager will be responsible for developing and implementing strategies to promote tourism, enhance visitor experiences, and grow the economic impact of travel to our destinations. 

  • This role involves close collaboration with marketing, commercial, government, and community stakeholders to position our company as a must-visit location.



Key Responsibilities

Tourism Strategy & Development:




  • Design and execute destination marketing and tourism development strategies.

  • Identify new tourism products, experiences, and services to meet market demand.

  • Lead the implementation of initiatives to grow visitor numbers, length of stay, and spend.



Partnerships & Stakeholder Engagement:




  • Build and maintain relationships with tourism boards, travel trade, local businesses, and government bodies.

  • Collaborate with hotels, tour operators, and event organizers to package and promote offerings.

  • Represent the organization at trade shows, tourism expos, and industry forums.



Market Research & Insights:




  • Monitor tourism trends, visitor behavior, and competitor destinations to inform strategy.

  • Analyze visitor data and campaign results to refine marketing and product development.

  • Conduct and present impact assessments and reports to stakeholders.



Experience & Product Development:




  • Work with local partners to co-create authentic, culturally rich, and sustainable visitor experiences.

  • Develop training programs or guidelines for local tourism providers to ensure service quality.

  • Support the development and promotion of festivals, events, and attractions.



Budgeting & Reporting:




  • Manage tourism budgets and ensure ROI on campaigns and initiatives.

  • Track KPIs such as visitor arrivals, satisfaction, and revenue impact.

  • Report progress and insights to senior management and stakeholders.



Qualifications




  • Master's Degree in Tourism Management, Hospitality, Marketing, or a related field.

  • 10+ years of experience in the travel, tourism, or hospitality industry, with at least 7years in a managerial role.

  • Strong understanding of tourism trends, digital marketing, and destination development.

  • Excellent stakeholder management and communication skills.

  • Proven project management and organizational abilities.

  • Passion for travel, culture, and sustainable tourism practices.



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