Front Desk Receptionist at AHI Residence Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
124198
Job Views
85

Job Description






Job Summary




  • We are seeking a proactive, well-organized, and friendly front desk receptionist with a talent for social media and communication.

  • The ideal applicant will serve as our guests' initial point of contact, guaranteeing a cordial greeting and prompt service.

  • They will also assist our marketing and promotional endeavors by upselling to visitors.



Key Responsibilities




  • Warmly greet guests and efficiently manage check-in and check-out procedures.

  • Handle phone calls, reservations, and guest inquiries with a positive attitude.

  • Provide information on hotel amenities, local attractions, and hotel services to guests.

  • Coordinate with other departments (housekeeping, concierge, etc.) to ensure a seamless guest experience.

  • Perform basic administrative tasks such as record-keeping and handling guest feedbacks.



Required Qualifications & Skills




  • A minimum qualification of OND

  • Excellent verbal and written communication skills.

  • Great in using Microsoft Office (Excel and Word).

  • Strong organizational and multitasking abilities.

  • A proactive and friendly personality with a knack for problem-solving.

  • Experience in marketing or content creation is a plus.



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