Front Desk Receptionist at AHI Residence Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
124198
Job Views
23

Job Description






Job Summary




  • We are seeking a proactive, well-organized, and friendly front desk receptionist with a talent for social media and communication.

  • The ideal applicant will serve as our guests' initial point of contact, guaranteeing a cordial greeting and prompt service.

  • They will also assist our marketing and promotional endeavors by upselling to visitors.



Key Responsibilities




  • Warmly greet guests and efficiently manage check-in and check-out procedures.

  • Handle phone calls, reservations, and guest inquiries with a positive attitude.

  • Provide information on hotel amenities, local attractions, and hotel services to guests.

  • Coordinate with other departments (housekeeping, concierge, etc.) to ensure a seamless guest experience.

  • Perform basic administrative tasks such as record-keeping and handling guest feedbacks.



Required Qualifications & Skills




  • A minimum qualification of OND

  • Excellent verbal and written communication skills.

  • Great in using Microsoft Office (Excel and Word).

  • Strong organizational and multitasking abilities.

  • A proactive and friendly personality with a knack for problem-solving.

  • Experience in marketing or content creation is a plus.



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