• Application Deadline: Wed, 30 Apr 2025 00:00:00 GMT
• Position: Key Accounts Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• City Oshodi - Isolo




• Job Field Sales / Marketing / Retail / Business Development 
  
  

• The Key Purpose of this role is to generate orders, maintain standards, identify and ensure growth within a channel/customer in order to drive sales volumes, brand loyalty, in-outlet execution and customer service excellence.

Key Roles and Responsibilities:

Planning and volume target

• Drive to exceed quotas within assigned territory while supporting overall strategic growth objectives and budgets


• Prepare action plans and schedule to identify specific targets and to project number of contacts to be made within a defined region and against agreed orders targets; follow up on new leads and referrals resulting from field activity.


• Identify sales prospects and contacts these and other accounts as assigned.


• Develop new and incremental contract business Persuade customers to stock products Co-ordinate shipping schedules and delivery of products

Availability

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  Ensure products/brands are available widely in assigned sales area

  
  

Sales standards and competition

• Develop and update knowledge of Company's and competitors' products and speak with other sales and marketing personnel to work out the best methods of promoting products


• Utilize competitive information and marketplace data where appropriate to close orders. CUSTOMER SATISFACTION


• Establish rapport and maintains contact with contract clients and potential clients.


• Note customers’ reactions to new products and relay information back to Head of Department


• Ensure loyalty of existing customers Discuss prices, after-sales customer service, guarantee and delivery schedules with customers

Monitoring of prices at the retail outlets

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  Position products with the customer, discuss customer benefits, confirm pricing, handle objections and close orders

  
  

Reporting

• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals; reports on special developments, information, or feedback gathered through field activity.


• Maintain sales records and up to date activity on progress to provide accurate forecasting reports

Key Attributes and Competencies:

• Ability to gather data, compile information, and prepare reports.


• Ability to prepare routine administrative paperwork.


• Knowledge of planning and scheduling techniques.


• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.


• Ability to persuade and influence others.


• Ability to utilize advertising and/or sales promotion techniques.


• Ability to analyze and solve problems.


• Ability to plan, organize, and implement a range of sales promotion programmes and/or events.


• Knowledge of sales documentation methods and procedures


• Knowledge of customer service standards and procedures.


• Ability to identify and/or follow up sales leads and referrals.


• Ability to work effectively within a team and as an individual


• Excellent verbal and written communication skills


• Persuasive, persistent, methodical; able to present winning sales arguments to customers, defend pricing and handle objections


• Time management and excellent negotiation skills

Minimum Requirements:

• Min. of B.Sc./HND in Social sciences or any relevant discipline


• Minimum of (2) years commercial experience in FMCG Industry