Job Description
Key Responsibilities:
- Managing tenants on the assigned property/properties by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units
- Informs the Head of Department on the need for repairs, renovations and following up to ensure that these are achieved
- Maintain a positive, productive relationship with tenants
- Oversee properties’ personnel and assess their performance
- Inspect the property for damages or maintenance requirements; schedule maintenance improvements
- Accomplishes financial objectives by collecting and remitting tenants’ rents in line with Company’s process and procedure
- Managing the Service Charge Accounts in line with Company’s process and procedure
- Establishes quarterly rental rates by surveying local rental rates around and advising the Head of the Department promptly.
- Enforces occupancy policies and procedures by confronting violators.
- Prepares reports by collecting, analyzing, and summarizing data and trends.
- Dealing with the evictions of tenants who do not pay rent or otherwise breaches the terms of a lease when instructed to do so.
- Source and build relationships with prospective clients to expand business opportunities
- Document expenses, invoices, receipts, and warranties
PERSON SPECIFICATION
- Education: A Bachelor’s, HND or Master’s Degree in Estate Management or related Field
- Preferable: NIESV professional or it's equivalent
- Experience: Minimum of 3 years of relevant work experience
Key Skills and Competencies:
- In-depth knowledge of the State and Federal laws and regulations of the industry
- Strong ability for numbers and spreadsheet
- Proficiency in IT skill
- Excellent negotiation skill
- Certified professional in the chosen field
Personal qualities:
- Strong interpersonal & business communication skills
- Problem-solving skills