• Application Deadline:
• Position: Retail Sales Associate



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Summary

• We seek to hire a Retail Sales Associate to provide excellent customer service and meet sales budgets for our business.


• Candidates with strong communication skills who can make customers feel welcome in our store will stand out.


• You will help identify client needs, present and answer questions about our products and services, and recommend solutions.


• A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.


• Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Provide accurate information (e.g. product features, pricing and after-sales services)


• Answer customers’ questions about specific products/services


• Conduct price and feature comparisons to facilitate purchasing


• Cross-sell and up-sell products


• Ensure racks are fully stocked


• Manage returns of merchandise


• Coordinate with the other retail team members to provide excellent customer service


• Inform customers about new arrivals and special offers


• Provide customer feedback to the Store Manager


• Stay up-to-date with new products/services.

Requirements

The successful candidate must:

• B.Sc / HND in Social Sciences or Art.


• 2 years in a similar position


• Must live within Lekki, Victoria Island, Ikoyi, Central Lagos etc


• Proven work experience as a Retail Sales Representative, Sales Associate or similar role


• Be young, well-spoken & friendly


• Below 40 years


• Understanding of the retail sales process


• Familiarity with consumer behavior principles


• Knowledge of inventory stocking procedures


• Knowledge of shelf merchandizing


• Basic math skills


• Track record of achieving sales targets


• Excellent communication skills, capable of building trusting relationships


• Ability to perform in fast-paced environments


• Have the ability to work in a team.