• Application Deadline:
• Position: Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• City Lekki




• Job Field Hospitality / Hotel / Restaurant 
  
  

Key Responsibilities

Daily Operations Management:

• Oversee opening and closing duties of the restaurant/lounge.


• Monitor and coordinate front-of-house and bar operations.


• Ensure tables, dining areas, and lounge sections are clean, organized, and properly set.

Staff Supervision:

• Assign duties and supervise servers, bartenders, and support staff.


• Train new staff and ensure adherence to service standards.


• Monitor staff performance and provide feedback or coaching as needed.

Customer Service:

• Greet and interact with guests to ensure satisfaction.


• Handle complaints or concerns promptly and professionally.


• Ensure guests receive high-quality service throughout their visit.

Inventory and Supplies:

• Monitor stock levels for food, beverages, and supplies.


• Coordinate with kitchen and procurement teams for timely restocking.


• Assist in managing and minimizing waste.

Quality Control:

• Ensure food and drinks meet presentation and quality standards.


• Monitor adherence to hygiene and safety regulations.


• Conduct routine checks to maintain cleanliness and ambiance.

Cash and POS Handling:

• Supervise billing, payments, and cash handling procedures.


• Ensure accuracy in the use of POS systems and customer transactions.

Team Coordination and Reporting:

• Communicate shift details, policies, and updates to team members.


• Prepare shift reports and communicate with management on staff or customer issues.


• Support in planning promotions or special events.

Requirements

• High school diploma or equivalent (Degree or diploma in Hospitality Management is a plus).


• Proven experience in a restaurant/lounge supervisory or team lead role.


• Strong leadership, interpersonal, and customer service skills.


• Ability to multitask and work in a fast-paced environment.


• Good understanding of food safety and hygiene regulations.