• Application Deadline:
• Position: Hotel General Manager



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 8 - 10 years



• Location Abuja




• Job Field Administration / Secretarial  , Hospitality / Hotel / Restaurant 
  
  

Job Responsibilities:

• Set the hotel’s strategic direction and operational goals.


• Oversee all hotel departments including Operations, Sales, Marketing, Finance, HR, Maintenance, F&B, and housekeeping.


• Develop and manage annual budgets, forecasts, and financial reports.


• Maximize revenue and profitability through cost control and revenue management strategies.


• Uphold high standards of service, comfort, and cleanliness throughout the hotel.


• Monitor guest feedback and ensure prompt resolution of issues and complaints.


• Hire, train, supervise, and evaluate department heads and senior staff.


• Foster a positive workplace culture and promote staff development and engagement.


• Oversee marketing, PR, and promotional strategies to enhance hotel visibility and occupancy.


• Ensure brand compliance and drive strong brand reputation and loyalty.


• Ensure full compliance with health, safety, legal, and regulatory requirements.


• Implement and maintain risk management and emergency response plans.


• Maintain strong relationships with hotel owners, investors, and other stakeholders.


• Provide regular reports on financial and operational performance to hotel ownership.


• Identify new business opportunities, partnerships, and market trends for hotel growth.


• Implement operational systems and processes to ensure efficiency and service excellence.

Job Requirements:

Education & Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.


• Master’s degree or MBA is an added advantage.


• Relevant professional certifications (e.g., CHA, CHGM) preferred.Experience:


• Minimum of 8–10 years of experience in hotel management, with at least 3–5 years in a senior leadership role.


• Proven track record of successful hotel operations and revenue growth.


• Experience managing multiple departments and large teams.Skills & Competencies:


• Exceptional leadership and strategic thinking abilities.


• Strong financial acumen and budget management skills.


• Excellent interpersonal and communication skills.


• High-level decision-making and problem-solving abilities.


• Strong customer service orientation and attention to detail.


• Proficiency in hotel management software and systems.


• Ability to work under pressure and manage complex operations.


• Knowledge of current hospitality trends and market dynamics.Other Requirements:


• Willingness to work flexible hours, including weekends and holidays.


• Multilingual ability is a plus, especially in international hotel settings.


• Professional appearance and demeanor.