Job Description
Job Description
- We are seeking a highly motivated and results-driven Key Account Officer to join our team.
- This role is pivotal in driving revenue generation, managing client accounts, and identifying opportunities for business expansion.
- The ideal candidate will possess strong analytical, communication, and relationship management skills with a proven track record in revenue growth strategies.
Responsibilities
- Maintain and grow relationships with existing clients
- Ensure client satisfaction and resolve issues promptly
- Identify and pursue opportunities to increase revenue from new and existing accounts
- Develop and implement strategies to achieve sales targets
- Cross-sell and upsell products or services where applicable
- Monitor client accounts and track performance
- Prepare and present regular account reports and forecasts
- Ensure timely invoicing and follow up on payments
- Monitor market trends and competitor activities
- Provide insights to adjust strategies and stay competitive
- Maintain accurate records of client interactions and account updates
- Generate periodic reports on revenue performance and growth opportunities
Qualifications and Experience
- Bachelor’s Degree in Business Administration, Finance, Marketing, Sales and other related fields
- 3- 5 years of experience in sales, account Management, and other related fields
- Competency in Microsoft office (Excel, PowerPoint, Word)
- Familiarity with CRM software (e.g., Salesforce, Zoho, HubSpot)
- Sales or Account Management certifications(e.g. HubSpot academy,salesforce CRM)
What We Offer
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and innovative environment.
- Professional development and growth opportunities.
- A supportive and collaborative work culture.