• Application Deadline: Sun, 6 Jul 2025 00:00:00 GMT
• Position: Hotel Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 9 - 14 years



• Location Abuja , Adamawa




• Job Field Hospitality / Hotel / Restaurant 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

We are seeking an experienced and visionary Operations Manager to oversee all aspects of hotel operations and drive sustainable growth. This role demands a strategic leader with a strong business acumen, deep hospitality experience, and the ability to implement modern, data-driven management practices. The ideal candidate will bring innovation, leadership, and operational excellence to elevate our guest experience and profitability.



Key Responsibilities:

Operational Management

• Oversee daily operations and manage the hotel’s P&L, focusing on key performance indicators including RevPAR and G.O.P.


• Conduct daily briefings and take tactical actions based on performance metrics.


• Maintain a robust 360° quality control system:


• Perform daily inspections of lobby, guest rooms, and F&B outlets.


• Execute weekly audits of S.O.P compliance across all departments.


• Champion digital efficiency and innovation:


• Ensure 100% response rate on O.T.A platforms.


• Leverage PMS data to support informed decision-making.


• Optimize single-room cost control through dynamic forecasting tools.

Strategic Leadership

• Execute strategic plans with clearly defined revenue goals and brand upgrade initiatives tailored to local market trends.


• Build and sustain a strong talent pipeline through active employee engagement and quarterly performance assessments.


• Manage client assets by enhancing VIP services and developing a loyalty program.

Cross-Functional Collaboration

• Reimagine sales approaches to attract more corporate clients and expand market reach.


• Innovate F&B concepts with seasonal offerings and implement ingredient traceability systems.


• Lead sustainability initiatives such as energy-saving measures and resource optimization.


• Hands-on experience with Property Management Systems (PMS).

Core Competencies:

• Strong data literacy and KPI interpretation skills.


• Excellent crisis management and decision-making under pressure.


• A creative and strategic mindset with a drive for continuous improvement.


• Proven leadership and team development capabilities.