• Application Deadline:
• Position: GSA / Front Desk Officer



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 3 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Responsibilities

• The GSA is the major image of the hotel.


• Welcomes guests and visitors by greeting them in person or on the telephone.


• Answering or referring inquiries.


• Acts as interface between the hotel and the guest/visitor.


• Directs guests / visitors by maintaining departmental directories; giving instructions.


• Maintains security by following procedures; monitoring log book, issuing visitor badges where necessary.


• Registers checking in and checking out of guests.


• The GSA is the chief custodian of hotel room keys/cards.


• Takes reservation physically, by telephone and through online means.


• The GSA prepares guest bills and dealings with payment.


• Provides guests with necessary information.


• Answers guest’s queries and deals with complaints.


• Ensures proper room allocation.

Requirements

• OND / HND / B.Sc Degree in any of the Social Sciences field


• 3 years hands-on experience in a 3 Star hotel.


• Gender: Male or female


• Trustworthy


• Honest


• Hardworking


• Smart


• Neat (No body odour)


• Obedient


• Team player


• Hospitality Ethics Compliant


• Computer literacy a must.