Field Inspection Engineer at Cobranet Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
126626
Job Views
104

Job Description






Job Purpose




  • The Field Inspection Engineer is responsible for conducting thorough post-installation and maintenance inspections at customer locations to ensure that all work meets Cobranet’s quality standards. 

  • The role includes verifying adherence to technical specifications, identifying any faults or substandard practices, performing necessary testing, collecting client feedback, and preparing comprehensive reports for the back-office team. 

  • This role plays a key part in maintaining high customer satisfaction and service reliability.



Key Responsibilities




  • Conduct daily site visits to residential and enterprise client locations following installations or maintenance activities.

  • Inspect and verify that all installation and maintenance work complies with Cobranet’s technical standards and quality guidelines.

  • Identify and document any deviations, faults, or risks in the installation or maintenance performed.

  • Perform technical testing to ensure service functionality and performance benchmarks are met.

  • Engage with clients to gather feedback on the service experience and note any complaints or suggestions.

  • Prepare detailed inspection reports including findings, test results, client feedback, and recommendations.

  • Submit reports timely to the back-office operations team for documentation and action.

  • Coordinate with installation and technical support teams to relay findings and ensure corrective measures are implemented where needed.

  • Ensure personal compliance with safety procedures and promote safety on all inspection sites.

  • Maintain up-to-date knowledge of installation procedures, company standards, and technological updates.



Qualifications and Skills




  • HND/B.Sc. in Electrical Engineering, Telecommunications, or a related field.

  • Minimum of 2 years experience in field engineering, installations, or quality assurance (preferably in telecom or ISP environments).

  • Strong knowledge of network infrastructure, cabling standards, and technical installation best practices.

  • Ability to read technical diagrams and use diagnostic tools.

  • Excellent attention to detail and strong observational skills.

  • Good communication and interpersonal skills for engaging with clients and internal teams.

  • Proficient in report writing and using standard office tools (e.g., Microsoft Word, Excel).

  • Ability to work independently and manage daily field schedules efficiently.

  • Valid driver’s license and willingness to travel frequently.



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