• Application Deadline:
• Position: Engineer - Inshop Technical Support (Technical Help Desk)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Summary

• Our client is seeking an experienced Engineer - Inshop Technical Support to provide customer-facing technical support. 


• You'll setup, troubleshoot, and diagnose access devices, ensuring excellent customer experience.

Key Responsibilities

• Technical Support: Provide in-shop technical assistance for access devices.


• Device Setup: Configure and setup devices for customers.


• Troubleshooting: Diagnose and resolve technical issues efficiently.


• Customer Service: Deliver excellent customer experience through strong communication skills.

Requirements

• HND / B.Sc in Electrical, Electronics, Computer Science, Communication, or IT.


• 1 - 2 years of experience in a similar role.


• Knowledge of:, WiFi, WiMAX, LTE, TCP/IP and Networking


• Experience with hardware/software troubleshooting.


• Strong customer service skills.