Job Description
Job Summary
- The Operations & Administration Lead is responsible for ensuring the smooth and efficient functioning of the organizations day-to-day operations. This role oversees administrative processes, office management, HR coordination, compliance, and operational logistics to support the organization’s mission. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple responsibilities in a dynamic nonprofit environment.
Key Responsibilities
Operations Management:
- Develop and implement operational policies and procedures to improve efficiency.
- Oversee office management, including facilities, supplies, and vendor relationships.
- Ensure technology, systems, and databases are well-maintained and optimized.
- Support risk management by ensuring compliance with legal, regulatory, and safety standards.
Administrative Support:
- Manage organization-wide documentation, record-keeping, and data management.
- Support the leadership team with scheduling, reporting, and logistics.
- Facilitate internal communication and coordination across departments.
- Organize board meetings, staff meetings, and special events, ensuring proper documentation.
Human Resources Coordination:
- Assist in recruitment, onboarding, and staff development initiatives.
- Maintain HR records, contracts, and leave management systems.
- Ensure compliance with labor laws and nonprofit HR best practices.
- Support a positive workplace culture by implementing staff engagement initiatives.
Financial & Compliance Support:
- Assist with budgeting, expense tracking, and financial reporting in collaboration with the finance team.
- Ensure organizational compliance with grant requirements, donor guidelines, and internal policies.
- Support the preparation of reports and audits as needed.
Qualifications & Experience
- Bachelor’s degree in Business Administration, Nonprofit Management, or a related field.
- 2-3+ years of experience in operations, administration, or a similar role, preferably in a nonprofit setting.
- Strong organizational and project management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite and familiarity with project management and CRM software.
- Ability to handle sensitive information with discretion and professionalism.