Job Description
Job Description
To deliver on the Enterprise Direct value proposition by managing a portfolio of clients through the direct banking sales and service model (i.e. email, phone calls and other digital platforms available) for service and transactional solutioning as well as leveraging the existing branch footprint and relevant stakeholders.
Qualifications
- First degree in any related field
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
- Minimum of 3-6 years' experience in sales and relationship management as a business banker or relationship manager/officer and able to drive profitability and build relationships or leverage from client’s interactions and touch points. Proven successful track record in sales and service. Knowledge of the bank’s products, services and digital platforms.
Additional Information
Behavioural Competencies:
- Articulating Information
- Conveying Self-Confidence
- Interacting with People
- Producing Output
- Showing Composure
- Taking Action
- Team Working
Technical Competencies:
- Banking Process & Procedures
- Cross and Up-Selling
- Customer Understanding (Business Banking)
- Customer Understanding ( Consumer Banking)
- Process Governance
- Product Knowledge (Business Banking)
- Product Related Systems (Business Banking)