• Application Deadline:
• Position: Customer Support Intern (NYSC)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Customer Care  , Graduate Jobs 
  
  

Responsibilities

• Assist customers with inquiries via phone, email, and chat, providing accurate and timely responses.


• Resolve customer issues and complaints, escalating to the appropriate team when necessary.


• Document customer interactions and maintain accurate records in the CRM system.


• Collaborate with the customer support team to identify common issues and suggest improvements.


• Participate in team meetings, training sessions, and feedback loops to continuously enhance support quality.


• Contribute to a positive customer experience by maintaining a friendly and professional tone in all communications.


• Perform other duties as assigned by management.

Qualifications

• Currently enrolled in the NYSC program and actively seeking a place of primary assignment.


• Strong flair for customer relations, with a focus on building lasting client relationships.


• Exceptional communication skills, both verbal and written.


• Excellent problem-solving abilities and keen attention to detail.


• Adaptable in fast-paced environments with a customer-first mindset.


• Proficient in Microsoft Office Suite.