Job Description
The Internal Control Officer for E-Channels is responsible for ensuring compliance with transaction settlement processes, revenue collection, and reconciliation of electronic transactions. The role includes monitoring E-Channels operations, preventing income leakages, and ensuring alignment with regulatory standards and industry best practices.
Key Responsibilities
E-Channels Settlement & Reconciliation
- Ensure daily and timely remittance/settlement of transactions to prevent income leakage.
- Review and reconcile settlement transactions for NIBSS, Mastercard, Interswitch, NIP, VISA, and other E-Channels platforms.
- Ensure correctness and completeness of financial entries related to E-Tranzact, Unified Payments, and other third-party processors.
- Escalate settlement discrepancies and follow up for resolution.
Revenue Collection Monitoring
- Review Pay-Direct, E-Pay, and other revenue collection applications.
- Verify remittances of collections on behalf of billers.
- Ensure correct accounting entries for collections and remittances.
- Monitor fees and commissions to prevent income leakages.
E-Banking & Online Transactions Review
- Review WemaPay, PayDirect, and other electronic banking platforms for compliance.
- Monitor salary payments, vendor transactions, and pension remittances via electronic channels.
- Ensure proper authorization and segregation of duties for online transactions.
- Identify and mitigate fraud risks related to electronic transactions.
POS & ATM Operations Control
- Ensure compliance with POS and ATM transaction policies.
- Monitor in-branch POS transactions for accuracy and fraud prevention.
- Review ATM cash settlement and monitor aged unresolved ATM surplus account entries.
- Ensure timely reconciliation of ATM transactions and exception resolution.
Instant Card Issuance & Management
- Review instant card issuance processes to ensure proper authorization and compliance.
- Verify stock of blank cards and ensure adequate record-keeping.
- Monitor the issuance of cards to prevent fraud and impersonation.
- Ensure necessary fees and charges are correctly applied.
Security & Risk Management in E-Channels
- Monitor unauthorized processing of transactions on Wema Online & Mobile platforms.
- Ensure strong authentication and non-repudiation controls.
- Review data security measures and ensure compliance with information security policies.
- Conduct periodic reviews to assess risks related to e-banking operations.
Regulatory Compliance & Reporting
- Ensure adherence to CBN guidelines on e-payment channels.
- Generate exception reports on non-compliant transactions and escalate appropriately.
- Ensure audit trails and proper documentation of all electronic transactions.
- Provide reports and analysis on control measures for management and regulatory authorities.
Critical Success Factors
- Availability and uptime of core banking systems (Finacle, NIBSS, Interswitch, E-Tranzact, etc.).
- Strong understanding of electronic payment systems and reconciliation processes.
- Ability to detect anomalies in settlement and revenue collection reports.
- Knowledge of regulatory requirements for e-banking transactions.
- Strong analytical and reporting skills.
Requirements
- Bachelor’s degree in Accounting, Finance, Information Technology, or a related field.
- Minimum of 3-5 years of experience in e-banking operations, internal control, or transaction monitoring.
- Professional certifications such as CISA, ACA, ACCA, or CBN-related certifications are an advantage.
- Experience with banking reconciliation tools and financial transaction monitoring.