Internal Control Officer - E-Channels at Wema Bank Plc

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
5 days ago

Additional Details

Job ID
126960
Job Views
25

Job Description






The Internal Control Officer for E-Channels is responsible for ensuring compliance with transaction settlement processes, revenue collection, and reconciliation of electronic transactions. The role includes monitoring E-Channels operations, preventing income leakages, and ensuring alignment with regulatory standards and industry best practices.



Key Responsibilities



E-Channels Settlement & Reconciliation




  • Ensure daily and timely remittance/settlement of transactions to prevent income leakage.

  • Review and reconcile settlement transactions for NIBSS, Mastercard, Interswitch, NIP, VISA, and other E-Channels platforms.

  • Ensure correctness and completeness of financial entries related to E-Tranzact, Unified Payments, and other third-party processors.

  • Escalate settlement discrepancies and follow up for resolution.



Revenue Collection Monitoring




  • Review Pay-Direct, E-Pay, and other revenue collection applications.

  • Verify remittances of collections on behalf of billers.

  • Ensure correct accounting entries for collections and remittances.

  • Monitor fees and commissions to prevent income leakages.



E-Banking & Online Transactions Review




  • Review WemaPay, PayDirect, and other electronic banking platforms for compliance.

  • Monitor salary payments, vendor transactions, and pension remittances via electronic channels.

  • Ensure proper authorization and segregation of duties for online transactions.

  • Identify and mitigate fraud risks related to electronic transactions.



POS & ATM Operations Control




  • Ensure compliance with POS and ATM transaction policies.

  • Monitor in-branch POS transactions for accuracy and fraud prevention.

  • Review ATM cash settlement and monitor aged unresolved ATM surplus account entries.

  • Ensure timely reconciliation of ATM transactions and exception resolution.



Instant Card Issuance & Management




  • Review instant card issuance processes to ensure proper authorization and compliance.

  • Verify stock of blank cards and ensure adequate record-keeping.

  • Monitor the issuance of cards to prevent fraud and impersonation.

  • Ensure necessary fees and charges are correctly applied.



Security & Risk Management in E-Channels




  • Monitor unauthorized processing of transactions on Wema Online & Mobile platforms.

  • Ensure strong authentication and non-repudiation controls.

  • Review data security measures and ensure compliance with information security policies.

  • Conduct periodic reviews to assess risks related to e-banking operations.



Regulatory Compliance & Reporting




  • Ensure adherence to CBN guidelines on e-payment channels.

  • Generate exception reports on non-compliant transactions and escalate appropriately.

  • Ensure audit trails and proper documentation of all electronic transactions.

  • Provide reports and analysis on control measures for management and regulatory authorities.



Critical Success Factors




  • Availability and uptime of core banking systems (Finacle, NIBSS, Interswitch, E-Tranzact, etc.).

  • Strong understanding of electronic payment systems and reconciliation processes.

  • Ability to detect anomalies in settlement and revenue collection reports.

  • Knowledge of regulatory requirements for e-banking transactions.

  • Strong analytical and reporting skills.



Requirements




  • Bachelor’s degree in Accounting, Finance, Information Technology, or a related field.

  • Minimum of 3-5 years of experience in e-banking operations, internal control, or transaction monitoring.

  • Professional certifications such as CISA, ACA, ACCA, or CBN-related certifications are an advantage.

  • Experience with banking reconciliation tools and financial transaction monitoring.



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