Job Description
We are looking for a Product Designer to join our Consumer Business team at Reliance Health. In this role, you will be responsible for crafting seamless, user-centered experiences across our consumer-facing products. You will work closely with product managers, engineers, and other designers to understand user needs, identify opportunities, and deliver intuitive solutions that drive impact.
- This is a critical role focused on both user and business outcomes—balancing deep research, competitive insight, thoughtful interaction design, and clean visual execution. You’ll be joining a fast-paced, mission-driven team committed to improving access to quality healthcare in emerging markets
- Collaborate with product managers, engineers, and other stakeholders to design intuitive, accessible, and impactful user experiences.
- Conduct user research to uncover pain points, opportunities, and behaviours that guide your design decisions.
- Perform competitive analysis to understand how others solve similar problems and identify gaps or opportunities for differentiation.
- Translate insights into clear user journeys, flowcharts, prototypes, and high-fidelity visuals.
- Contribute to and evolve our design system to ensure consistency across all user touchpoints.
- Run usability tests to validate design decisions and iterate based on feedback.
- Communicate your ideas clearly through documentation, presentations, and specs.
- Partner with engineering to ensure accurate and high-quality implementation.
Requirements
- 3+ years of experience designing digital products (web and mobile).
- A strong portfolio that showcases your design process, systems thinking, and final results.
- Experience with tools and software like Figma, Miro, Maze, Jira, and Confluence.
- Demonstrated ability to conduct user research and apply findings to your designs.
- Experience doing competitive analysis and using insights to influence product direction.
- Solid understanding of user-centred design principles and methodologies.
- Experience collaborating with engineers for seamless design handoffs.
- Comfortable working in cross-functional teams with product and engineering.
- Ability to work independently in a fast-paced, remote-first environment.
Nice to have:
- Experience designing for healthtech, insurance, or emerging markets.
- Familiarity with design systems.
- Ability to lead or support moderated/unmoderated usability tests.