Strategic Communications Lead, Sub-Saharan Africa at Novartis International AG

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
127102
Job Views
25

Job Description






Job ID: REQ-10051763



Job Summary




  • The Strategic Communications Lead for Sub-Saharan Africa (SSA) leads the overall strategic communications agenda for SSA, covering internal and external communications across all divisions and clusters. 

  • This above-country role is accountable for shaping narrative, advancing the company’s reputation, advising SSA leadership, and overseeing executive communications, stakeholder engagement, strategic projects, and crisis response.



Role Responsibilities




  • Develop and implement a proactive, unified communications plan to reflect SSA’s vision, mission, and strategic priorities

  • Lead executive communications, including messaging, speeches, and thought leadership for SSA leadership

  • Map and engage key stakeholders across governments, media, partners, and institutions

  • Lead launch communication strategy for innovative medicines portfolio

  • Design and implement strategic brand and reputation campaigns across the region

  • Oversee internal communication programs that inspire and engage associates

  • Develop and implement crisis communication strategies and serve as the spokesperson for SSA

  • Build communication capability across SSA countries and coach local teams

  • Ensure full compliance with global communications policies and standards

  • Monitor and report on communication effectiveness, including campaign reach, engagement, sentiment, and ROI



Key Performance Indicators




  • Communication reach and stakeholder engagement

  • Improvement in brand awareness and media sentiment

  • Stakeholder satisfaction and strength of relationships

  • Employee engagement and participation in internal campaigns

  • Effectiveness of crisis management and reputation mitigation

  • ROI and impact of communication campaigns and strategic projects

  • Quality and consistency of executive and leadership communications



Role Requirements




  • Bachelor’s Degree in Communications, Public Relations, Journalism, or related field

  • 8–10+ years in senior communications roles, preferably across Sub-Saharan Africa

  • Fluency in English required; proficiency in French is a plus

  • Experience in executive comms, crisis management, and strategic brand building

  • Strong advisory and stakeholder engagement skills

  • Experience in the healthcare/pharmaceutical industry is a strong advantage

  • Skilled in cross-cultural communication and matrixed environments



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