• Application Deadline:
• Position: Guest Relation Officer



• Job Type Full Time



• Qualification Others



• Experience



• Location Abuja




• Job Field Hospitality / Hotel / Restaurant 
  
  

Responsibilities

• Welcome guests to our hotel with a pleasing smile.


• Review arrival lists and records.


• Receive and take care of special guests.


• Answer the inquiries of clients on a timely basis.


• Assist the other staff members in preparing welcome folders for the guests.


• Give the required information about different areas of our hotel to the guests.


• Promote the services provided by our hotel.


• Foresee the needs of guests and ensure clients are satisfied with our service while residing at our hotel.


• Build a long term association with the guests.


• Help clients with various tasks like arranging transport, providing supplies, etc.


• Address grievances issues and inform Guest Relations Manager as and when required.


• Record all necessary data and information in the designated registers everyday.


• Comply with health and safety standards (OSHS).

Requirements

• Candidates should possess relevant qualifications


• Must be knowledgeable in Opera and Micros PMS.