• Application Deadline:
• Position: Aesthetic Clinic Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Job Description

• We are seeking a highly motivated and organized Aesthetic Clinic Manager to oversee the daily operations of our aesthetic clinic. 


• The ideal candidate does not need prior aesthetic experience but should possess strong management skills, a passion for excellent customer service, and the ability to lead a team effectively. 


• This role is pivotal in ensuring seamless clinic operations, high client satisfaction, and continuous improvement.

Responsibilities

• Team Management: Lead, motivate, and supervise clinic staff, including receptionists, technicians, and support personnel. Ensure staff are well-trained and provide exceptional service.


• Daily Operations: Oversee the smooth running of the clinic on a day-to-day basis, including scheduling, inventory management, and compliance with health and safety standards.


• Customer Service: Foster a client-focused environment by ensuring all clients receive outstanding service, addressing concerns promptly, and maintaining high satisfaction levels.


• Reporting & Communication: Regularly report to management on clinic performance, client feedback, operational issues, and staffing needs. Highlight areas requiring urgent attention or improvement.


• Process Improvement: Identify opportunities to enhance operational efficiency, customer experience, and staff performance. Implement best practices and innovative solutions.


• Training & Development: Support staff development through ongoing training, coaching, and motivation.


• Compliance & Standards: Ensure the clinic adheres to all regulatory standards, health & safety protocols, and company policies.

Requirements

• Proven experience in managing teams and overseeing daily operations, preferably in a service-oriented environment.


• Strong leadership and interpersonal skills with the ability to motivate and inspire staff.


• Excellent communication skills, both verbal and written.


• Ability to learn quickly and adapt to new processes or industry standards.


• Exceptional customer service skills with a proactive approach to client satisfaction.


• Good organizational and problem-solving skills.


• Ability to analyze reports, identify issues, and implement effective solutions.


• Comfortable working in a fast-paced environment and managing multiple priorities.


• Initiative-driven with a positive attitude.


• Detail-oriented with strong organizational skills.


• Eager to learn and grow within the business.


• Reliable and professional in appearance and demeanor.