Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
127179
Job Views
25

Job Description






Job Summary




  • We are seeking a poised, highly organized, and charismatic Front Desk Receptionist to be the face of Onyx Beauty Hub. 

  • You will ensure that every client encounter is seamless, welcoming, and infused with the sophistication our brand is known for.



Key Responsibilities




  • Greet clients warmly and create a luxurious first impression.

  • Manage appointment scheduling via phone, online platforms, and in-person.

  • Maintain a clean, stylish, and inviting reception area at all times.

  • Handle client check-ins, check-outs, and payments with grace and accuracy.

  • Provide information about services, pricing, and promotions.

  • Coordinate with stylists and technicians to ensure smooth service flow.

  • Handle client feedback and inquiries professionally and promptly.

  • Maintain confidentiality and uphold brand standards in all interactions.

  • Support administrative tasks as needed by the management team.



Requirements




  • 2 – 3 years in a client-facing or front desk role (experience in beauty/luxury service industry is a plus).

  • Excellent verbal and written communication skills.

  • Exceptional grooming and a polished appearance that reflects the Onyx brand.

  • Strong organizational and multitasking abilities.

  • Tech-savvy and comfortable using salon booking software.

  • Positive attitude, warm demeanor, and a service-driven mindset.



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